Refund policy

At Sunday Night Foods, we strive to provide our customers with luxurious gourmet chocolate sauce experience and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help. Please review our return policy below.

30-Day Return Policy:

We gladly accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Defective, Damaged, or Wrong Item:

If you receive a defective or damaged item, or if you have received the wrong product, please contact our customer service team at [hello@sundaynightfoods.com] within 5 days of receiving your order. Please provide your order number, a description of the issue, and clear photos of the product and packaging.

Evaluation and Resolution:

Once we receive your request, our team will promptly evaluate the issue and work to make it right. This may involve sending a replacement item, issuing a refund, or providing store credit, depending on the nature of the problem.

Return Process:

To initiate a return, please follow these steps:

Contact our customer service team at [hello@sundaynightfoods.com] with your order number and details of the issue.
Await instructions from our team on how to return the item.
Pack the item securely in its original packaging.
Ship the item to the address provided by our customer service team.
Please note that customers are responsible for return shipping costs unless the return is due to an error on our part.

Refunds:

Refunds will be processed upon review and approval by our team. If the refund is approved, a credit will be automatically applied to your original method of payment. Please allow 5-10 business days for the refund to reflect in your account.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact us at [hello@sundaynightfoods.com].

Thank you for choosing Sunday Night Foods. We appreciate your trust in our products and are committed to ensuring your satisfaction.